Last updated: October 28, 2026
High Point Treatment Center, Inc. (“High Point,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information through our website, hptc.org, and through our text messaging (SMS) programs.
This Privacy Policy does not apply to protected health information about patients or clients. That information is governed by federal and state law, including HIPAA and 42 CFR Part 2, and by our Notice of Privacy Practices, which is available at any High Point program or by calling 800-233-4478.
Information We Collect
- Information you give us, such as your name, email address, phone number, and the content of messages you send us through forms, email, job applications, or other communications.
- Information collected automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and referring website. We use cookies and similar technologies, including analytics tools, to collect this information.
- Text messaging information, such as your mobile phone number, message content, and message delivery status.
How We Use Information
- To respond to your questions and requests
- To provide, operate, and improve our website and services
- To send emails and text messages you have requested or agreed to receive, such as newsletters, program updates, appointment or follow-up communications, and IT notices to High Point–issued mobile devices
- To protect the security of our systems and comply with legal obligations
Text Messaging (SMS)
When we send text messages, we collect and use your mobile number only to deliver those messages and manage your preferences. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share mobile information with service providers who help us deliver text messages, such as our messaging platform provider, solely for that purpose.
You can opt out of text messages at any time by replying STOP. For help, reply HELP. You can unsubscribe from marketing emails using the link in any email. Terms for our staff IT notification program are available in our Text Messaging Terms and Conditions.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform services on our behalf, such as website hosting, analytics, and messaging, under obligations to protect it
- Government authorities or others when required by law or to protect the rights, safety, and property of High Point, our patients, staff, or the public
Cookies and Analytics
Our website uses cookies and analytics tools to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect how parts of the website work.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission over the internet or electronic storage is completely secure.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Links to Other Websites
Our website may link to websites operated by others. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed.
Contact Us
If you have questions about this Privacy Policy, contact us at:
High Point Treatment Center, Inc.
72 Kilburn Street
New Bedford, MA 02740
Phone: 800-233-4478